Refund Policy for taifika.com

Effective Date: 01/01/2025

At taifika.com, we strive to provide exceptional services to both brands and influencers on our platform. While we aim to ensure that every transaction is completed to your satisfaction, we understand that situations may arise where a refund may be necessary. This Refund Policy outlines the conditions under which refunds may be issued and the steps to request a refund.

By using taifika.com, you agree to abide by the terms outlined in this policy.

1. Refund Eligibility

Refunds may be issued under the following circumstances:

Refunds will only be processed if the dispute is raised within 7 days of the campaign's completion or the payment being processed.

2. Conditions for Refund Requests

To be eligible for a refund, the following conditions must be met:

3. Non-Refundable Transactions

Refunds will not be issued for the following:

4. How to Request a Refund

To request a refund, please follow these steps:

  1. Log in to your Account: Access your account on taifika.com.
  2. Navigate to the Support Section: Visit the “Help” or “Support” section of the platform.
  3. Submit a Refund Request: Provide a detailed explanation for your refund request, including any supporting documents or evidence (such as screenshots, emails, or other communications).
  4. Our Review Process: Once your refund request is received, our support team will review the request. You will be notified within 5 business days regarding the outcome of your request.

5. Refund Processing

Once a refund is approved, taifika.com will process the refund as follows:

Refunds may take up to 10 business days to appear in your account, depending on the payment method and your bank’s processing times.

6. Changes to the Refund Policy

taifika.com reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed of any updates.

7. Contact Us

If you have any questions or concerns regarding our Refund Policy, please contact our support team at:

Email: support@taifika.com

By using taifika.com, you acknowledge that you have read and understood our Refund Policy and agree to its terms.


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